Information We Collect

We may collect and process the following types of information:

Personal Information

When you complete a form on our website or contact us, we may collect:

  • Full name
  • Email address
  • Telephone number
  • Details relating to your enquiry or claim

This information is only collected when you choose to provide it.

Technical Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent on the site

This data helps us understand how users interact with our website and improve performance.

How We Use Your Information

We use your information for the following purposes:

  • To respond to your enquiry or assess your claim
  • To provide legal services or arrange a consultation
  • To improve our website and user experience
  • To communicate with you regarding your enquiry
  • For internal record keeping

We will only use your data where we have a lawful basis to do so.

Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may be shared with:

  • Members of our legal team
  • Trusted third parties where necessary to progress your enquiry (for example, barristers, insurers, or experts)
  • Service providers who support our website or systems

All third parties are required to keep your information secure and confidential.

Data Security

We take appropriate measures to protect your personal information.

Our website uses SSL encryption to ensure that any data you submit is transmitted securely. We also use internal safeguards to prevent unauthorised access, disclosure, or misuse.

Cookies

Our website may use cookies to enhance your experience.

Cookies are small files stored on your device that help us understand website usage and improve functionality. You can choose to disable cookies through your browser settings.

Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (where applicable)
  • Object to or restrict certain types of processing

To exercise any of these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies separately.

Updates to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page. We recommend checking this page periodically to stay informed.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can contact us:

Pembridge Solicitors
Calderwood House, Montpellier Parade
Cheltenham

Email: info@pembridgesolicitors.co.uk
Phone: (0330) 900-0377